Industrial Psychology

“YOU CAN COUNT ON US” Snapshot • Focuses on information that is factual, real, and current • Makes decisions based on values and their impact on people • Is energized by the inner world of ideas and experiences • Prefers ... [full story]

Work Environment Decisions may be made quietly and without much collaboration Maintains a high work ethic; the company is always very busy Serious, with little room for chitchat Traditions are prominent; corporate culture is celebrated Maintains a discreet, low-key, and ... [full story]

Characteristic Weaknesses Occasionally assumes too many responsibilities (e.g., excessively high standards), overburdening its resources Occasionally too rigid to respond to changing situations and opportunities Profiles of Practicality 31 Can become perplexed or limit opportunities by avoiding solutions requiring innovation, new ... [full story]

Characteristic Strengths Prototypical coolly efficient company Developing, maintaining, and enforcing high standards Organized for success Efficient Master of data and logical analysis Decisive; able to make quick decisions Delivers what it promises Constantly improves and strengthens its offering Avoids unforced ... [full story]

“SOLID AS A ROCK” Snapshot • Focuses on information that is factual, real, and current • Makes decisions using logic, analysis, and cause-and-effect reasoning • Is energized by the inner world of ideas and experiences • Prefers a structured, organized, ... [full story]

SCORESHEET FOR MULTIPLE USERS For the most accurate results, include as many of your management team members and/or decision makers, opinion leaders, and influencers as possible. Have each person answer the questions, then use the scoresheet in Figure 3.2 to ... [full story]

HOW TO TAKE THE QUESTIONNAIRE On the next pages you will find the short form of the CAP2 diagnostic tool for organizations (see Figure 3.1). For the most accurate results, we urge you to supplement the exercise provided here with ... [full story]

WHO SHOULD PARTICIPATE Anyone familiar with the values and routines of your company can accurately assess its personality. Since our data shows that 85 percent of the time, the CEO perceives the company differently than does the rest of the ... [full story]

THE CAP2 PROMISE Using the idea of personality type can mean tangible benefits for leaders of organizations. The analytical method described in the pages that follow is a tool for aligning your company’s short-term operations with its long-term aspirations and ... [full story]

STRUCTURING WORK Preferences regarding work style, the final category in our analysis, govern the way an organization deals with and presents itself to the world outside.Work style preferences influence scheduling, procedures, and sensitivity to changes in the environment. (See Figure ... [full story]

MAKING DECISIONS Decision-making preferences influence the way an organization understands and acts on information. While information gathering is a form of perception, decision making engages an organization’s powers of judgment. In Jungian psychology and MBTI type analysis, the terms thinking ... [full story]

Sensing • First asks for details about each situation • Tends to do work in traditional ways • Provides specific, detailed, step-by-step directions • “If it’s not broke, don’t fix it” • Sets straightforward, attainable goals • More concerned about ... [full story]

GATHERING INFORMATION An organization’s preferences for information gathering exert a strong influence on behavior. Like individuals, corporations tend to favor different (but equal) information-gathering techniques. (See Figure 2.2.) Sensing organizations use corporate approximations of the five physical sensations to gauge ... [full story]

FOCUSING ENERGY Just as individuals can be either extroverted or introverted, organizations are divided into two main groups. (See Figure 2.1.) Some derive their organizational focus from external factors, including markets, competitors, partners, and corporate sponsors. Companies in a second, ... [full story]